Disclaimer of Warranties
This website, including al content, functions and information made available on or accessed through the site, it provided on an “as is”, “as available” basis, without representations or warranties of any kind whatsoever, expressed or implied, including without limitation non-infringement, merchant availability, or fitness for a particular purpose. Ashlynn Press does not warrant that the site or the functions, features or content contained therein will be timely, secure, uninterrupted or error free, or that defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to certain users.
Ashlynn Press is not liable for errors in a final product caused by any of the following reasons: misspelling, graphics, bleeds, grammar, damage fonts, punctuation, incorrectly-placed folds or cuts, or finished product size.
All customers must acknowledge the following statement when placing an order with Ashlynn Press.
All material and software Copyright © 2015 Ashlynn Press. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the Ashlynn Press web site and/or its subsidiaries (referred to herein as Ashlynn Press) or the copyrighted property of parties from whom Ashlynn Press has licensed such property.
You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via Ashlynn Press. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. Ashlynn Press policy also states that you cannot use explicit language or pornography on printed materials and merchandise.
You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not Ashlynn Press, are entirely responsible for all Content that you send, upload, post or transmit via the website. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use this site to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Ashlynn Press or any third party. Ashlynn Press does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Ashlynn Press be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation. Your Content may be used in our advertising or as a reference sample.
You acknowledge that Ashlynn Press does not pre-screen Content, but that Ashlynn Press and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Ashlynn Press may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Ashlynn Press, its users and the public.
Access to Content
We advise that you have a copy of all files and content uploaded to Ashlynn Press, as we will not be able to send back any of your files/content at any time. After printing, your Content and, if applicable, the Proofs Ashlynn Press sent you, may be removed/deleted at any time without notice. Proofs will remain available for a maximum of 3 months. Content and Proofs created by Ashlynn Press will remain available in perpetuity, barring catastrophic data loss. Ashlynn Press maintains no guarantee that Content uploaded into our system will be available in the future.
If any suit or action or other proceeding is commenced to enforce or interpret any of the terms or provisions of this Agreement, the prevailing Party in such suit or action or other proceeding shall be entitled to an award against the other Party for the prevailing Party’s reasonable attorney’s fees and costs incurred both at trial and on any appeal.
Limitation of Liability
To the fullest extent permitted by law, in no event shall Ashlynn Press, including its officers, directors, employees, representatives, successors, assigns or affiliates (collectively, the “covered parties”), be liable for any injury, death, loss, claim, damage, act of God, accident, delay, or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arise out of or are in any way connected with any use of this site, or with any delay or inability to use this site, or for any information, software, products or services obtained through this site, even if a party has been advised of the possibility of such damages, some jurisdictions do not allow the exclusion of liability for incidental or consequential damages, so some of the above exclusions may not apply to certain users. In no even shall the covered parties’ total liability to you for all damages, losses and causes of action (whether contract or tort, including but not limited to negligence), arising from this agreement or your use of this website, exceed the amount paid by you to Ashlynn Press.
You agree to defend, indemnify and hold harmless the Covered Parties and all parties from whom Ashlynn Press has licensed portions of the Content, from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to (A) your use of the Site, (B) your breach of the Terms and Conditions, (C) your dispute with another user, (D) the unauthorized access to any protected area of the Site, and (E) any image or content being reproduced as part of your order. If using the Site on behalf of a third party, you agree to defend, indemnify and hold harmless the Covered Parties as described on behalf of yourself and any third party.
Ashlynn Press does not provide design services or any pre-designed, print-ready artwork.
Customer-Submitted Artwork and Graphics
All artwork or designs and images must be provided in CMYK format. Ashlynn Press is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. All artwork, designs and images must be provided in minimum of 350 dpi (dots per inch) and CMYK color mode. Ashlynn Press is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
When placing an order, customers have the option of requesting a free digital proof of their submitted artwork. If a proof is requested, written approval must be provided by the customer before the order will be printed.
Color Proofing, Matching and Printing
Ashlynn Press is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. We will try it’s best to match the gradient density of each color, but are not liable for the final appearance of a color.
Application of UV Coating may effect or change the appearance of the printed colors. Ashlynn Press is not liable for the final color appearance of a UV coated products.
Envelope and Letterhead Paper
Please note that because our envelope and letterhead paper stock is “uncoated”, we recommend that you not use large areas of high density color. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
Stickers have not been approved for safety for use on food packaging or for direct contact with food. Do not apply Stickers to already frozen materials.
Order Modification or Cancellation
Customers may modify or cancel their order prior to it being sent into production. If an order status shows “On Hold” or “Processing”, then a customer may still make modifications or cancel their order. However, once an order status shows “Printing”, this means payment has been processed, uploaded artwork files have passed pre-press review and the order is now in production. At this point the order can no longer be modified or canceled.
All work and services rendered to Customer remains Ashlynn Press’s property until Customer has paid for it and discharged all other debts owing to Ashlynn Press. If Customer misuses our services in any way, we reserve the right to contact the parties responsible for the misuse, and demand the cost for services rendered.
Refunds and Returns
Since each order is unique and has no re-sale value, all sales are final. We offer no refunds or credits. However, if we verify that a printing mistake was made on our end, we will happily re-print the order at no cost to you. Customers must notify us within 36-hours of order acceptance if they discover any printing defects in their ordered product. In order to receive a printed replacement, the customer must return 100% of the received product within 15 days (at their own expense) from the time when the delivery was received. All charges related to expediting shipping are non-refundable, including those orders that are returned for any reason.
Order Shipping and Delivery
Ashlynn Press will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Ashlynn Press be liable for any consequential or damages resulting from any delay in shipment or delivery. All Ashlynn Press customers agree not to hold Ashlynn Press liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Ashlynn Press’s direct control. Ashlynn Press shipment and delivery dates are calculated based upon estimates provided by our suppliers. Ashlynn Press will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.
Please allow one additional business day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days, please allow the first day for Ashlynn Press to relay your information and for UPS® to pick up, and the following 3 business days/non-holidays for your shipment to arrive.
Please be advised that we do not combine different items or orders for shipping. Due to the nature of gang-run printing, each item may be placed on a separate batch, and each batch may be completed at a different time than the rest of the items on the order. Thus, we ship each item separately to ensure you receive your products as soon as they are ready. We may combine shipping for items that have the same options, such as paper stock, quantity, etc.
Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.
Customs, Duties and Taxes for International Orders
Orders that are shipped to countries or destinations outside of the United States may be subject to customs duties and fees levied by the destination country (“Import Fees”). You may be subject to such Import Fees, which are levied once a shipment reaches your country. You are responsible for all additional charges for customs clearance. Customs policies vary widely from country to country. Ashlynn Press does not have control over these fees, nor can we predict the exact cost of these fees. We are not responsible for informing you of the specific fees that will apply; it is your responsibility as the importer and the customer to check what your country’s requirements are for all customs fees, before placing your order. You are responsible for contacting your local customs office for further information. Please be advised that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates. This excludes Canadian orders.
Shipping Errors and Lost Packages
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done within 30 days from package shipment. Ashlynn Press is not responsible for 3rd party shipping errors, omissions or damaged shipments.
Customer-Supplied Incorrect Addresses
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Ashlynn Press will reship the package with corrected address and charge an additional shipping fee for the shipment.
Credit Card Processing Limits
Orders exceeding $2,000.00 must be paid in the form of a check or direct bank payment (wire transfer or electronic deposit).
We reserve the right to refuse service without disclosing a reason.
All prices are subject to change without notice, no adjustments will be made.